Free Worldwide Delivery* & Free Next Day UK Delivery*

Charles Conrad watches delivery

All Charles Conrad orders come with free worldwide delivery and free UK next day delivery as standard, making it even easier for you to find your favourite timepiece.

Free Next Day UK Delivery - Royal Mail Tracked 24*

Order by 4pm to get your ordered delivered to you the next day.

  • Royal Mail does not guarantee this service, however most Tracked 24 items will arrive within 1 working day. Royal Mail have a 99% success rate with this service. Offshore and Scottish Highlands will take at least 2 working days.
  • This service is only for UK & Channel Islands addresses.
  • As this is a tracked and signed for service, someone must be present at the address to sign for the package. Please note: the package will not be delivered without a signature, so if no one is home then the parcel will be taken to a depot centre.
  • We recommend customers provide a mobile phone number when ordering their item, so that they can receive SMS alerts from Royal Mail about the whereabouts of their parcel.
  • If you miss the delivery of your parcel you can collect your item from your local sorting office or rearrange delivery at a convenient time via the Royal Mail website.

Royal Mail Special Delivery

Upgrade to Special Delivery for £7.99

As long as we receive and approve your order before 5pm it will arrive before 1pm on the next working day

Royal Mail Special Delivery with Saturday Guarantee

Upgrade to Saturday Guaranteed for £12.99.

Saturday Guaranteed deliveries are sent on a Friday. Order before 5pm on Friday for this service. If your postman is unable to deliver they will attempt a second delivery the following Saturday.

Please note: If customer's miss the delivery of their items and then their parcels are returned to us through the post and marked as 'undelivered', then the customer will be responsible for the extra delivery charge to cover the second delivery attempt. Charles Conrad requires customers to pay this extra delivery charge before we can send the order back to the customer. 

Charles Conrad will not deliver products to an address other than the card holders registered address in most cases; we may deliver orders to a work address and/or neighbour at our discretion. Orders placed with delivery to PO Box addresses, airports and any other similar non-residential or work address will be rejected.

FREE WORLDWIDE SHIPPING

Charles Conrad watches deliver worldwide. Please check the specific country sections for details about delivery timings. 

Europe

Free Delivery - Usually take 2-5 working days. As this is our standard delivery it is not a fully trackable service for customers, so please allow 15 working days (3 weeks) for delivery. For a  fully trackable guaranteed service, we recommend using the Express Delivery option.

Express Delivery - This is a fully tracked estimated 48 hour service. 48 hours is calculated on working days. Any orders placed on Fridays will not arrive until the following Monday at the earliest.

 

Rest of the World

Free Delivery - Usually takes 10-20 working days. Please allow 30 Working days (6 weeks) as this is not a fully trackable service. We recommend using the Express service for a fully guaranteed service.

Please note - customs regulations: 

This delivery service will not be fast tracked through any customs processes. Charles Conrad has no control over customs regulations and there have been rare occurences where parcels have been held-up for up to 6 weeks. Customers are advised to be fully aware of this before selecting free delivery services and to check their countries customs regulations before placing an order.

Express Delivery - This fully trackable system will ship worldwide in 2-5 working days. The service allows for fast tracking through customs and ensures your order will be on its way to you as quick as possible.

Please note: If customer's miss the delivery of their items and then their parcels are returned to us through the post and marked as 'undelivered', then the customer will be responsible for the extra delivery charge to cover the second delivery attempt. Charles Conrad requires customers to pay this extra delivery charge before we can send the order back to the customer. 

Charles Conrad will not deliver products to an address other than the card holders registered address in most cases; we may deliver orders to a work address and/or neighbour at our discretion. Orders placed with delivery to PO Box addresses, airports and any other similar non-residential or work address will be rejected

INTERNATIONAL TRACKING

We use Deutsche Post for free international deliveries and DHL for our Express Service.

For the latest available tracking information for Deutche Post please click here

For the latest available tracking information for DHL Express deliveries please click here

IMPORT DUTIES

For delivery outside of the European Union, customers may be subject to import duties and taxes which are levied once the package reaches the destination country when ordering goods from Charles Conrad. Any additional charges for customs clearance must be borne by the customer; Charles Conrad has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so customers are advised to contact their local customs office for further information. Additionally, please note that when ordering from Charles Conrad, the customer is considered the importer of record and must comply with all laws and regulations of the country in which the customer is recieving the goods.